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Certified: SERVPRO Cleaned – a defensive cleaning program

5/19/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Campbell County today at  (859)572-4920 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Stay safe while grilling this summer

5/12/2020 (Permalink)

The weather is slowly starting to get warmer here in Northern Kentucky which can only mean one thing.  Grilling season is upon us!  Grilling is such a great way to prepare your food, and I’m sure you have done more grilling than usual here lately since you are at home more.  While grilling is great, there are also some safety tips you should follow to help prevent a fire.

  1. Make sure you grill is stable and on a flat surface and won’t topple over
  2. Keep your grill clean.  Use a good grill brush and clean the grates before and after each use, and remove any grease buildup 
  3. Keep your grill at least 10 feet away from your home, shed, or garage.  It’s also a good idea to move your grill out from under any kind of overhang so that if there is a flare up a fire won’t be started.
  4. Make sure to roll up your sleeves and keep any loose clothing away from the heat
  5. Keep all children and pets away from the grill.  Grilling in the same area where they might be running and playing could be dangerous and lead to the grill being knocked over or even injuring someone
  6. Keep a fire extinguisher close by and know how to use it.  Small fires can spread quickly so keeping you and your loved ones safe is important 
  7. Never leave your grill unattended.  Gather all of your food and utensils and get everything prepped before you begin to grill 

Grilling and cookouts are big part of the summer months, so remember to do it safely. 

Your dishwasher is leaking, now what?

5/11/2020 (Permalink)

Wood floors in kitchen with black drying mates, black hoses, and green SERVPRO machines being used Call the team at SERVPRO of Campbell County if you notice standing water in your kitchen

Since we are all at home a lot more often these days, your appliances are being used more than they are used to.  More meals are being cooked at home right now, which is creating more dirty dishes and causing you to use your dishwasher more than normal.  Dishwashers are one of the most commonly used appliances in your home, but over time it can susatain a leak or even a break causing a flood in your kitchen.  Dealing with water in your kitchen is never fun but getting it cleaned up quickly and efficiently is the key to preventing further damage.  If you notice a leak in your kitchen here are a few things you can do to help stop the water:

  • Turn off the water-  to help prevent more water coming into your kitchen, find the shutoff valve on your main water supply and turn it off
  • Turn off the electricity to the kitchen appliances.  Water and electricity do not mix so to ensure the safety of everyone shut off the electricity until the water can be cleaned up
  • Clean up standing water.  Standing water anywhere in your home can lead to flooring and wall damage.  Getting the water cleaned up as soon as possible will help prevent any further damage
  • Call SERVPRO of Campbell County.  After getting all the water cleaned up you might still have water in areas that you can’t see that can lead to more damage.  Our team has the proper equipment to get everything dried out and running properly again. Give us a call anytime.   

We can help with sewer backup

4/28/2020 (Permalink)

When you think of water damage you probably think of standing water from a flood, a burst pipe, or maybe an appliance in your home or business that has a leak and has caused flooding.  You probably don’t think of sewer backup when you think of a source of water damage. Sewer backups can be one of the worst types of water damage to your home or business.  

There are different factors that can cause a sewer backup such as aging pipes, tree roots, and backups or clogs in the main city line.  Sewage can then start coming into your home through drains in the floors of basements, toilets, and even bathtubs. This type of water in your home or business can lead to disease, damage to your walls, floors, and furniture, electrical malfunction, and can eventually lead to mold development.  

As with any water damage, getting it cleaned up quickly and properly is the key to preventing any further damage.  SERVPRO of Campbell County is here to help and can take care of any water damage that your home or business might experience.  Give us a call (859) 572-4920.

Keeping your property safe from storm damage

4/27/2020 (Permalink)

Brick home with beige siding missing This home in NKY had siding ripped off from high winds recently. SERVPRO of Campbell County was able to repair it quickly to prevent further damage

Storms can pop up at anytime and they can bring all kinds of different types of weather with them.  Storms can bring high winds, heavy rain, or even hail that can bring damage to your home or business. High winds and heavy rains can cause shingles to become loose on your roof, or could even cause siding or other materials to come off allowing water damage.  This type of damage needs to be fixed in a timely manner, otherwise water will get into the exposed areas and could lead to a mold problem. Planning ahead and preparing your home or business for storms can help save you money on costly repairs.  

So how do you prepare your home or business to take on the upcoming spring and summer storms?  Here are some things you can do to be prepared:

  • Inspect your home or business now and repair anything before storm season hits
  • Have extra tarps or boards on hand that you can use to cover exposed areas that might be damaged during a storm
  • Keep the gutters clear 
  • Make sure that water can flow away from your home
  • Inspect and trim any trees that could potentially fall on your property 
  • Inspect your property for any damage after a storm hits and get it repaired immediately to help prevent further damage

If your home or business has been damaged by a storm give SERVPRO of Campbell County a call.  We are always ready to help.  


3/27/2020 (Permalink)

At SERVPRO of Campbell County we understand that you might be worried about how the Coronavirus might affect your place of business and the health of your employees, customers, and loved ones.  We are here to help. We have the right products and skilled technicians to clean and sanitize your business or home.  

The Centers for Disease Control has set guidelines and protocols for properly cleaning and sanitizing your homes and businesses during this unprecedented time.  SERVPRO of Campbell County has been dealing with biological contaminants for years and we are prepared to clean and disinfect your home or business.  

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

Kitchen/Food Areas




Retail Spaces

Water Fountains


Sales Counters

Carpets and Rugs

Stair Handrails

Elevator Cars

Playground Equipment

Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Campbell County 859-572-4920

SERVPRO of Campbell County is always ready

3/5/2020 (Permalink)

Green SERVPRO truck parked outside building SERVPRO of Campbell County on the job in Northern Kentucky

Disaster strikes your home or business.  Your home has standing water in the basement and you are afraid that your carpet, furniture, and walls could be destroyed beyond repair.  Or your business has been devastated by a fire leaving lots of soot and water damage behind. What do you do now?

Call SERVPRO of Campbell County.  We can make it “Like it never even happened.”  We are open 24 hours a day, 7 days a week, anytime of the year.  We have the team that is faster to any size disaster.

Whether you own a 1,000 square foot home or a 60,000 square foot business we will bring our best crew out to help you deal with one of your worst times.  We are ready when you need us most. 

Weather alert radios can save lives

2/10/2020 (Permalink)

Whether it be at your place of business or at your home, safety is always a top concern.  All buildings and homes are equipped with smoke detectors to help keep everyone safe in case of a fire, but how are you protecting your employees or your family from dangerous storms?  When it comes to safety, time is everything, and having a few extra minutes can save lives. A weather radio is just as important as a smoke detector. Having one in your business or home can help you gain some time to get everyone to safety and to not be caught off guard.  

Once an alert has been issued by the National Weather Service, the weather alert radio will send out a warning immediately.  Your weather alert radio will receive this information at the same time as tv stations and other media outlets, so you will know before it even hits the air, giving you extra time to prepare and get everyone to safety.  A weather alert radio is designed to alert you of dangerous situations such as tornadoes, severe thunderstorms, and even flooding, and they are loud enough to let everyone in the building know of the dangers headed your way.  

A weather alert radio is a great addition to any home or business.  During a dangerous weather event television and radio broadcasts as well as cell towers can all go down leaving you with no warning system.  Having a weather alert radio as a back up can help ensure that your employees and loved ones all stay safe.  

Preventing candle fires in your home

1/30/2020 (Permalink)

White candle in glass jar with yellow flame Lit candles in your home are pretty but can be a fire hazard

Candles are a great way to decorate your home or to add your favorite scent to the room, but they can also be a major fire hazard.  Depending on where they are placed they can ignite nearby combustibles or can accidentally be knocked over. It’s also very easy to forget about lit candles if they are in rooms where you can’t keep an eye on them, which could then lead to a fire.  

There are lots of candle alternatives in the market today that can help with your decorating and lighting needs for your home, and will help get rid of the risk of fire.  

  • Battery operated candles.  There are so many different options out there with battery operated candles.  They can range in sizes from tea lights to large pillar candles, come scented and non scented, flicker like a real candle, and some are even on timers to automatically turn on at the same time everyday.  Battery operated candles also come in a variety of colors to fit all your decor needs.
  • Candle warmers.  Choose from electric bases or larger lamp-style models that are designed to accommodate traditional wax candles.  These will warm the wax and help diffuse the fragrance without actually lighting the candle.
  • Reed diffusers.  Placing reeds in oil is a great way to spread a scent throughout your home without having to rely on an open flame or even a battery operated device 

Candles are beautiful and can create such warmth and ambiance to a home, but can also be very dangerous if not attended to properly.  These candle alternatives are great for everyday use in common rooms like kitchens and bathrooms where candles are normally found.  

Sump pumps are great tools for your home

1/10/2020 (Permalink)

It’s a new year, and many people will start their search for a new home soon.  Basements are very common in NKY homes, which means most of them will already have a sump pump installed.  Sump pumps are great for helping to prevent flooding in your home, but if they don’t work properly they can cause a lot of damage.  So if you are in the market for a new home there are some things you should check out before signing on the dotted line.  

If you are buying a home with a sump pump, check for previous water damage that might have occurred before the sump pump was installed.  This could be the reason the pump was installed in the first place. Water in your home can cause structural damage so be sure to check for any cracks or holes that water could get into and have them repaired before moving in.  It’s also a good idea to test the sump pump and make sure it’s actually functioning and working properly.  

Investing in a battery backup for your sump pump is also a good idea.  When storms with high winds and rain come through, your power could be knocked out causing your sump pump to stop working.  With a battery backup your sump pump will continue to work and help prevent flooding to your home.  

Sump pumps are handy tools to have in your home.  Just like any other device in your home they need to be properly maintained every year by cleaning it, checking the valve, changing the filter, and testing it.  Doing these steps will help keep your home water free.