Recent Posts

Prepping your before you leave for vacation

6/21/2022 (Permalink)

As summer is quickly approaching it can only mean one thing….vacations!  With things starting to get back to normal, more people are traveling and going on vacations.  This should be a time to relax and enjoy time with your family and friends, and not worry about something going wrong at your home while you are gone.  You don’t want to come home from a vacation to find your home under water.  

Water damage can be caused by leaking pipes or appliances and can cause all kinds of damage to your carpets, furniture, wall, and can even cause structural damage if left unattended for too long.  So before you leave for vacation take some time to prep your home while you will be gone.  

  1.  Check for any leaks around your home before you leave.  Check all the pipes underneath the sinks, and check the water heater to make sure there are no leaks or cracks.
  2. Inspect all the hoses that are connected to any major appliances in your home, such as the washing machine, dishwasher, and ice maker.  Make sure there are no kinks in the hoses or any leaks.
  3. Check your rain gutters and downspouts to make sure there is no buildup or blockages.  These can lead to flooding on your roof which can then lead to damage to your home.
  4. Examine your sump pump, if you have one.  Make sure that it is running properly and that there is no debris that could cause a blockage.  
  5. Have a neighbor or family member periodically check on your home to make sure everything is fine while you are gone.  
  6. Turn off the water at the main to help prevent any water damage to your home

Doing a quick check of these things before you leave can help prevent coming home to a big, expensive mess.  Water damage can be very destructive and getting it cleaned up immediately is important to prevent further damage.  If you have any water damage to your home give SERVPRO of Campbell County a call.  

Teach your family how to prevent a fire in your home

6/21/2022 (Permalink)

As adults we know the right and wrong when it comes to fire safety, but what about your kids?  Teaching our children about fire safety and prevention is essential, so here are a few quick tips to help keep everyone safe. 

  • Smoke alarms- install smoke alarms throughout your home and make sure to check the batteries often.  Teach your kids about what a smoke alarm does and what they should do when one goes off.  
  • Keep all lighters and matches out of the reach of children.  Consider using flame less candles in the home.  There are many great options out there now, and it will help prevent any accidental fires. 
  • Keep,kids away from the stove or grill while you are cooking
  • Fire Escape Plan.  Create one for your family and practice it.  Make sure your kids know what to do if a fire were to break out in your home.  Teach them to stay out of the home once they get out and to call 9-1-1.

Fires can happen very quickly and knowing what to do in an emergency can save your life.  Educating everyone in your home can help keep you all safe.

Don't Let Storms Damage Your Home

5/3/2022 (Permalink)

Here in Northern Kentucky we all love when the warm weather of Spring and Summer finally make their appearance.  But with those warmer temperatures comes the risk of strong storms with lots of wind, rain, lightning, and sometimes even hail.  Sometimes the rain can come down so quick and so hard that it can make its way into your home.  

Heavy rains can cause basements to flood, sump pumps to overflow, and other water damage to your home.  Getting the water cleaned up quickly and properly is the key to reducing further damage to your home.  SERVPRO of Campbell County is who need to call in a situation like this.  We have the knowledge of how to safely clean up flood water, and we have the proper tools and equipment to get it done right.  We are available 24 hours a day, so give us a call if storm waters invade your home.  

If you find mold, give us a call!

5/3/2022 (Permalink)

Have you found mold in your Northern Kentucky home?  Mold growth can be found in places that are dark and damp, such as an old basement, or sometimes in places where you might have had some water damage.  If you find mold,  give SERVPRO of Campbell County a call immediately.  We will assess the amount of mold and damage that might have occurred, remediate the problem, and help prevent future mold from occurring. 

Mold can be sneaky.  You might find only a small spot of it, but there can also be mold growing that you can’t see.  It’s important to get all mold assessed.  It’s also important to get it taken care of immediately because mold spores in the air can cause health problems for you and your family.  

If we find mold in your home the SERVPRO team of Campbell County will begin remediation by preventing contaminated air from traveling to other parts of your home.  In most cases we will set up a contaminant barrier and use air scrubbers to filter the mold spores out of the air.  Any carpet, drywall, or ceiling tiles that have been contaminated will then be removed and discarded.  If we don’t get rid of them then the mold spores will just redistribute, and our technicians will apply products that will help prevent any more mold growth.  

If you find mold in your home give SERVPRO of Campbell County a call immediately.  Our technicians are properly trained on how to remediate the situation and return your home to “Like it never even happened.”

SERVPRO of Campbell County is here for you!

2/28/2022 (Permalink)

When you are a business owner, keeping your doors open for customers is a must.  Unfortunately a disaster can happen at any moment causing your business to come to a complete stand still.  Closing your doors for any length of time can cause a loss of money, a loss of customers, and could eventually lead to your business closing its doors for good.

At SERVPRO of Campbell County we understand how important it is to keep your business up and running.  A quick response along with the proper equipment and experienced technicians will help ensure that your business doors stay open.  

If fire, water, or mold damage strikes your business give us a call.  No matter the time, we are available.  We specialize in the cleanup and restoration of commercial and residential properties.  We make your property look “Like it never even happened.”  When an emergency strikes your business, give us a call and we will be there fast with the help you need.  


2/3/2022 (Permalink)

At SERVPRO of Campbell County we understand that you might be worried about how the Coronavirus might affect your place of business and the health of your employees, customers, and loved ones.  We are here to help. We have the right products and skilled technicians to clean and sanitize your business or home.  

The Centers for Disease Control has set guidelines and protocols for properly cleaning and sanitizing your homes and businesses during this unprecedented time.  SERVPRO of Campbell County has been dealing with biological contaminants for years and we are prepared to clean and disinfect your home or business.  

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

Kitchen/Food Areas




Retail Spaces

Water Fountains


Sales Counters

Carpets and Rugs

Stair Handrails

Elevator Cars

Playground Equipment

Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Campbell County 859-572-4920

Preventing Candle Fires in your Home

2/2/2022 (Permalink)

Candles are a great way to decorate your home or to add your favorite scent to the room, but they can also be a major fire hazard.  Depending on where they are placed they can ignite nearby combustibles or can accidentally be knocked over. It’s also very easy to forget about lit candles if they are in rooms where you can’t keep an eye on them, which could then lead to a fire.  

There are lots of candle alternatives in the market today that can help with your decorating and lighting needs for your home, and will help get rid of the risk of fire.  

  • Battery operated candles.  There are so many different options out there with battery operated candles.  They can range in sizes from tea lights to large pillar candles, come scented and non scented, flicker like a real candle, and some are even on timers to automatically turn on at the same time everyday.  Battery operated candles also come in a variety of colors to fit all your decor needs.
  • Candle warmers.  Choose from electric bases or larger lamp-style models that are designed to accommodate traditional wax candles.  These will warm the wax and help diffuse the fragrance without actually lighting the candle.
  • Reed diffusers.  Placing reeds in oil is a great way to spread a scent throughout your home without having to rely on an open flame or even a battery operated device 

Candles are beautiful and can create such warmth and ambiance to a home, but can also be very dangerous if not attended to properly.  These candle alternatives are great for everyday use in common rooms like kitchens and bathrooms where candles are normally found.  

Sump Pumps are Great Tools for Your Home

2/2/2022 (Permalink)

It’s a new year, and many people will start their search for a new home soon.  Basements are very common in NKY homes, which means most of them will already have a sump pump installed.  Sump pumps are great for helping to prevent flooding in your home, but if they don’t work properly they can cause a lot of damage.  So if you are in the market for a new home there are some things you should check out before signing on the dotted line.  

If you are buying a home with a sump pump, check for previous water damage that might have occurred before the sump pump was installed.  This could be the reason the pump was installed in the first place. Water in your home can cause structural damage so be sure to check for any cracks or holes that water could get into and have them repaired before moving in.  It’s also a good idea to test the sump pump and make sure it’s actually functioning and working properly.  

Investing in a battery backup for your sump pump is also a good idea.  When storms with high winds and rain come through, your power could be knocked out causing your sump pump to stop working.  With a battery backup your sump pump will continue to work and help prevent flooding to your home.  

Sump pumps are handy tools to have in your home.  Just like any other device in your home they need to be properly maintained every year by cleaning it, checking the valve, changing the filter, and testing it.  Doing these steps will help keep your home water free.  

You have a fire extinguisher, now what?

1/31/2022 (Permalink)

Do you have a fire extinguisher in your home?  If a fire were to break out would you know how to use it?  Fires can happen quickly and can spread at a rapid pace.  Fire extinguishers are a great tool to help stop a fire quickly, but they can be a little overwhelming if you don’t know how to use them. 

Most household fires fall into one of 4 categories:

Class A:  These are fires of ordinary materials such as wood, paper, or cloth

Class B:  These are fires fueled by flammable liquids such as oil, petroleum, and gasoline

Class C:  These fires are caused by things like faulty wiring, appliances, or a fuse box.  

Class K:  These are your cooking fires caused by animal fats, greases, vegetable fats, and cooking oils

All fire extinguishers are labeled as to which type of fire they can be used for.  Most extinguishers used for the home are multipurpose and can be used for Class A, B, or C fires.  A Class K fire would require a heavier duty extinguisher.  

How to use a fire extinguisher 

Acting quickly in a fire and knowing how to properly use an extinguisher can help keep any damage to your home to a minimum, and can help save the lives of you and your family.
Identify a safe escape route:  Before you open the extinguisher make sure you have a clear path out.  If you can’t put out the fire you will need to have a safe way to get out of the home

Stand back:  Keep your back to the safe escape route and face the fire.  Stay between 6-8 feet of the flames as you operate the extinguisher 

Discharge the extinguisher- PASS:  In an emergency situation it can be hard to remember what to do.  Just remember the acronym PASS to guide you through the steps of using an extinguisher:

  • Pull the pin on the extinguisher 
  • Aim the nozzle on the hose low towards the base of the fire
  • Squeeze the lever on extinguisher 
  • Sweep the nozzle side to side.  Keep aiming towards the base of the fire and moving the hose side to side until the fire is out.  

Keep an eye on the fire:  After the fire seems to be extinguished, keep an eye on the area to make sure it doesn’t reignite.  If it does repeat the PASS steps

Call the fire department:  When a fire breaks out, sometimes your first reaction is to try and put it out before calling 911.  If you didn’t call the fire department before using the fire extinguisher then now would be the time to do it.  They can come out and make sure that the fire is properly extinguished.

Go to a safe place:  once the fire is out or if you can’t extinguish the fire, find a safe place away from the fire.  

Being prepared can help save your home and your loved ones.  Become familiar with your fire safety plans and how to use a fire extinguisher.  In an emergency situation, knowing what to do can make all the difference.  

Maintaining your hot water heater

1/31/2022 (Permalink)

Your water heater is one one of the things in your home that you don’t think about too often, until it’s too late.  Your water heater provides you with warm baths and showers, clean clothes, and sparkling clean dishes.  But if it isn’t properly drained and flushed you no longer have that warm water or even worse you could end up with water all over your floors.  

Over time sediment can build up on the bottom of your water tank and cause a clog.  The sediment is usually made up of minerals and other debris, but draining the water tank can help flush all of this out and help prevent any other malfunctions.  

How to flush a water tank

Fortunately it’s pretty simple to flush out a water tank, and it is recommended that it’s performed once every 1-3 years.

  • Shut off the water supply to the water tank.  On the top of the tank there will be a shut off valve that you need to turn to cut off the water.
  • Turn off the power to the water tank.  Before draining it you need to cut off the power to prevent burning out the heating element.  
  • Attach a hose to the drain valve.  Once the water tank has cooled off attach one of the hose onto the drain valve at the bottom of the tank, and lead the other end of the hose to a drain in the floor or to the outside of the home if possible.  
  • Turn on a hot water tap.  To alleviate pressure and help drain the tank quicker, turn on a hot water tap closest to the water tank
  • Open the drain valve.  Once this valve is open the water will begin to drain out of the tank.  
  • Turn the water supply back on to flush the tank.  Leave the drain valve open and turn on the cold water to help flush out any remaining sediment and debri that may still be in the tank.  Keep doing this until you get clean water, and then turn the water valve off again.  
  • Refill the water tank.  Remove the hose from the drain valve and close it.  Turn the water back on to the tank so that it can start refilling.  Once the tank is full then you can turn the power back on.  

Taking care of your water heater can help prevent unnecessary hassles and expenses in the future.  It is something that you can hire a plumber to do, or if you feel comfortable enough you can do it yourself.