Recent Posts

Don’t let your washer cause water damage to your NKY home

4/30/2021 (Permalink)

White washing machine with soap suds coming out onto the floor Don’t let your washer cause water damage to your NKY home

The washer and dryer can be the hardest working machine in your home sometimes.  The average American family does about 300 loads of laundry a year!  That is a lot for one machine to go through in a year.  With so much use can come some wear and tear on your washer, which can lead to problems and possibly even water leaking into your home.  There are a couple of things you can do to help keep your washing machine in tip top shape and to help prevent any leaking or water damage to your home.  

  • If your washer is an older machine the hoses can become worn out.  Be sure to check the hoses occasionally to make sure they haven become worn or brittle causing water to leak.  
  • Don’t overload the washing machine.  I know we all love to get as much in there as possible to get the laundry done quicker, but this can cause the washer to overfill and then it can overflow onto the floor or walls.
  • Use the correct amount of detergent.  Adding too much detergent can cause excess suds which can lead to it overflowing out of the machine.  Be sure to read the label and follow the directions of how much detergent you should use for each load.

As with any unwanted water in your home, the quicker you get the water cleaned up the less damage that it will create.  SERVPRO of Campbell County can get rid of any unwanted water in your home.  We are available 24 hours a day so give us a call.

If you find mold, give us a call

4/30/2021 (Permalink)

Have you found mold in your Northern Kentucky home?  Mold growth can be found in places that are dark and damp, such as an old basement, or sometimes in places where you might have had some water damage.  If you find mold,  give SERVPRO of Campbell County a call immediately.  We will assess the amount of mold and damage that might have occurred, remediate the problem, and help prevent future mold from occurring. 

Mold can be sneaky.  You might find only a small spot of it, but there can also be mold growing that you can’t see.  It’s important to get all mold assessed.  It’s also important to get it taken care of immediately because mold spores in the air can cause health problems for you and your family.  

If we find mold in your home the SERVPRO team of Campbell County will begin remediation by preventing contaminated air from traveling to other parts of your home.  In most cases we will set up a contaminant barrier and use air scrubbers to filter the mold spores out of the air.  Any carpet, drywall, or ceiling tiles that have been contaminated will then be removed and discarded.  If we don’t get rid of them then the mold spores will just redistribute, and our technicians will apply products that will help prevent any more mold growth.  

If you find mold in your home give SERVPRO of Campbell County a call immediately.  Our technicians are properly trained on how to remediate the situation and return your home to “Like it never even happened.”

Don’t let storms damage your home

4/20/2021 (Permalink)

Spring has finally made its way into the NKY area and I know we are all ready for the warmer weather, the blooming flowers and trees, and all the other fun outdoor activities that come along with warmer weather.  But with that warm weather can also bring in rain and storms.  Storms can cause severe damage in many different ways.  

  • Lightning can strike the yard or your home and cause heat damage, or even start a fire
  • Storms can pop up quickly and deposit large amounts of rain.  This can cause flooding if your home isn’t prepared
  • If your home does flood and it starts to smell musty, then mold may have started to grow.  Getting mold cleaned up quickly and properly is important to preventing further damage
  • High winds can also cause damage by hurling debris around, blowing down trees, or pulling roof tiles or siding from homes.  

SERVPRO of Campbell County are specialists in storm damage remediation.  We are here to get your property back to “Like it never even happened.”  If you experience storm damage, give us a call.

We have the right equipment for any job

3/31/2021 (Permalink)

SERVPRO of Campbell County has all the proper tools and equipment to get the job done.  Technology and equipment are always advancing and we make sure to stay at the top of our game to provide you with the best service.  With all the proper equipment and technology we can get your property restored quickly and professionally.  

Water Extraction Equipment  
When water enters your property it needs to be removed quickly to help prevent further damage.  We have powerful extraction equipment that can speed up the drying process by removing large amounts of water efficiently.  

Moisture Detection and Measurement Equipment  
Sometimes water and moisture can hide in the walls, floors, or other areas we can’t see.  We have specialized equipment, like infrared cameras that can detect moisture in these hard to find areas.    We also use hygrometers and other equipment to measure the extent of moisture saturation.

Drying Equipment   
Proper drying will help prevent any swelling or warping of floors, ceilings, walls, or furniture.  Industrial strength air movers and dehumidifiers are used to remove the remaining moisture.  These machines help the moisture evaporate quickly and help pull the water vapor from the air.

Odor Removal and Deodorization  
Powerful odors can often be left behind after water or fire damage to a property.  In order to get rid of the odors we use air scrubbers, deodorizing agents, and thermal foggers to remove the airborne contaminants and to help control the air quality during the restoration process.  

If you need more information about the services that SERVPRO of Campbell County can provide please give us a call.

SERVPRO of Campbell County is here for you

2/28/2021 (Permalink)

Office with gray carpet and green SERVPRO machine SERVPRO of Campbell County helping keep business doors open during water damage

When you are a business owner, keeping your doors open for customers is a must.  Unfortunately a disaster can happen at any moment causing your business to come to a complete stand still.  Closing your doors for any length of time can cause a loss of money, a loss of customers, and could eventually lead to your business closing its doors for good.

At SERVPRO of Campbell County we understand how important it is to keep your business up and running.  A quick response along with the proper equipment and experienced technicians will help ensure that your business doors stay open.  

If fire, water, or mold damage strikes your business give us a call.  No matter the time, we are available.  We specialize in the cleanup and restoration of commercial and residential properties.  We make your property look “Like it never even happened.”  When an emergency strikes your business, give us a call and we will be there fast with the help you need.  

You have a fire extinguisher, now what?

1/31/2021 (Permalink)

Do you have a fire extinguisher in your home?  If a fire were to break out would you know how to use it?  Fires can happen quickly and can spread at a rapid pace.  Fire extinguishers are a great tool to help stop a fire quickly, but they can be a little overwhelming if you don’t know how to use them. 

Most household fires fall into one of 4 categories:

Class A:  These are fires of ordinary materials such as wood, paper, or cloth

Class B:  These are fires fueled by flammable liquids such as oil, petroleum, and gasoline

Class C:  These fires are caused by things like faulty wiring, appliances, or a fuse box.  

Class K:  These are your cooking fires caused by animal fats, greases, vegetable fats, and cooking oils

All fire extinguishers are labeled as to which type of fire they can be used for.  Most extinguishers used for the home are multipurpose and can be used for Class A, B, or C fires.  A Class K fire would require a heavier duty extinguisher.  

How to use a fire extinguisher 

Acting quickly in a fire and knowing how to properly use an extinguisher can help keep any damage to your home to a minimum, and can help save the lives of you and your family.
Identify a safe escape route:  Before you open the extinguisher make sure you have a clear path out.  If you can’t put out the fire you will need to have a safe way to get out of the home

Stand back:  Keep your back to the safe escape route and face the fire.  Stay between 6-8 feet of the flames as you operate the extinguisher 

Discharge the extinguisher- PASS:  In an emergency situation it can be hard to remember what to do.  Just remember the acronym PASS to guide you through the steps of using an extinguisher:

  • Pull the pin on the extinguisher 
  • Aim the nozzle on the hose low towards the base of the fire
  • Squeeze the lever on extinguisher 
  • Sweep the nozzle side to side.  Keep aiming towards the base of the fire and moving the hose side to side until the fire is out.  

Keep an eye on the fire:  After the fire seems to be extinguished, keep an eye on the area to make sure it doesn’t reignite.  If it does repeat the PASS steps

Call the fire department:  When a fire breaks out, sometimes your first reaction is to try and put it out before calling 911.  If you didn’t call the fire department before using the fire extinguisher then now would be the time to do it.  They can come out and make sure that the fire is properly extinguished.

Go to a safe place:  once the fire is out or if you can’t extinguish the fire, find a safe place away from the fire.  

Being prepared can help save your home and your loved ones.  Become familiar with your fire safety plans and how to use a fire extinguisher.  In an emergency situation, knowing what to do can make all the difference.  

Maintaining your water heater

1/31/2021 (Permalink)

Your water heater is one one of the things in your home that you don’t think about too often, until it’s too late.  Your water heater provides you with warm baths and showers, clean clothes, and sparkling clean dishes.  But if it isn’t properly drained and flushed you no longer have that warm water or even worse you could end up with water all over your floors.  

Over time sediment can build up on the bottom of your water tank and cause a clog.  The sediment is usually made up of minerals and other debris, but draining the water tank can help flush all of this out and help prevent any other malfunctions.  

How to flush a water tank

Fortunately it’s pretty simple to flush out a water tank, and it is recommended that it’s performed once every 1-3 years.

  • Shut off the water supply to the water tank.  On the top of the tank there will be a shut off valve that you need to turn to cut off the water.
  • Turn off the power to the water tank.  Before draining it you need to cut off the power to prevent burning out the heating element.  
  • Attach a hose to the drain valve.  Once the water tank has cooled off attach one of the hose onto the drain valve at the bottom of the tank, and lead the other end of the hose to a drain in the floor or to the outside of the home if possible.  
  • Turn on a hot water tap.  To alleviate pressure and help drain the tank quicker, turn on a hot water tap closest to the water tank
  • Open the drain valve.  Once this valve is open the water will begin to drain out of the tank.  
  • Turn the water supply back on to flush the tank.  Leave the drain valve open and turn on the cold water to help flush out any remaining sediment and debri that may still be in the tank.  Keep doing this until you get clean water, and then turn the water valve off again.  
  • Refill the water tank.  Remove the hose from the drain valve and close it.  Turn the water back on to the tank so that it can start refilling.  Once the tank is full then you can turn the power back on.  

Taking care of your water heater can help prevent unnecessary hassles and expenses in the future.  It is something that you can hire a plumber to do, or if you feel comfortable enough you can do it yourself.  

If you see water damage or mold, give us a call

1/21/2021 (Permalink)

Black mold on white door This home in NKY called SERVPRO of Campbell County to mitigate their mold problem

You have noticed some water damage in your home or business.  What does that mean?  What are the hidden damages lurking in the walls or floors that you can’t see?  What do you need to know and what should you do?  

Call SERVPRO of Campbell County

  • Tackling water damage is not easy.  There can be structural damage and even mold growth that you aren’t aware of.   To properly get the water and mold cleaned up you need skilled technicians and the right equipment to make sure the job gets done safely and correctly.  Simple bleach cannot get rid of the mold.  Not only will it not get rid of the mold but it can also lead to health effects for those in your home or place of business.  Let the professionals help you take care of the problem. 

Mold is fast and sneaky

  • Mold can begin growing in a damp, dark area within 48 hours.  SERVPRO of Campbell County is quick to any response to help keep the growth and damage under control.  
  • Removing moisture properly takes special equipment.  We have the right tools to make sure the water damage and mold are gone, and we will get the space back to looking “Like it never even happened.”
  • Mold can hide in places that you cannot see.  If mold spores get in the air ducts it travel through the air and land on damp surfaces causing it to spread and grow.  Don’t let that happen.  Give us a call and we can take care of it.

Mold is destructive and can cause health effects

  • Mold can eat through drywall, wood, and natural fibers.  It can destroy almost any surface it lands on.  This is why it is important to take care of it as soon as you spot it
  • Mold can also cause health effects, which is why it is important to act fast if you spot any mold in your home or business. Give us a call and let the professionals get it cleaned up properly 

SERVPRO of Campbell County is here to help.  Give us a call anytime

We do Commercial cleaning

12/31/2020 (Permalink)

Over time most businesses start to see some build up and wear and tear to their buildings that can no longer be taken care of by your regular janitorial staff.  They may start to notice dirt and odor buildup, moisture problems, unclean carpets and floors that are above and beyond the normal cleaning routine.  That’s where we come in.  SERVPRO of Campbell County can help get your business back to looking its best.  

We specialize in commercial cleaning services such as removing unwanted odors to deep cleaning your floors and carpets.  We have the proper training, products, and equipment to clean everything from workspaces, to ceilings, and everything in between.  One of the best things about using our services is that we can work around your regular business hours so that there won’t be any interruption to your normal work day.

Having a clean work environment will help keep you, your employees, and your customers safe and healthy.  Not only does a clean work environment keep everyone healthy, but it also promotes better work production and keeps customers coming back to do business with you.  

SERVPRO of Campbell County wants to help you keep your facility clean.  We have a range of service agreements that include anything from weekly cleanings, monthly cleanings, quarterly cleanings, or just by the call.  We can work with your schedule and time frame to create a routine that works best for your business.  

If your business needs a good deep clean then give SERVPRO of Campbell County a call.  Whether it’s one building, a warehouse, or several building complexes we can get the job done.  

Don’t let ice dams cause damage to your home

12/31/2020 (Permalink)

Picture of roof with snow on top, then melting into water, then creating an ice dam in the edge Don’t let this happen to your home. If you see this forming give SERVPRO of Campbell County a call.

Winter storms and cold temperatures can cause more damage to your home than you may realize.  It can cause burst pipes, leaky roofs, and something you may not be aware of called ice dams.  Ice dams may not seem like a big deal, but they can cause extensive water damage to your home and can lead to other problems.  

Ice dams are formations that keep water from properly moving off your roof.  They usually form when snow melts and then refreezes causing a wall of ice to build up.  It’s usually formed around the edge of your roof which then prevents water from draining properly.  When this happens the water then backs up causing damage to the roof and ceiling underneath.  

So how do you prevent ice dams from forming on your roof?  If ice dams form because of melting and refreezing snow then keep the temperature of your roof cool enough to prevent the melting in the first place.  Keeping the temperature of your attic low and proper insulation can help with this.  Also removing any snow from your roof after a storm is also a good way to prevent ice dams.  But what do you do if you already have a build up?  It needs to be removed as quickly as possible so using an ice melt product can do the trick.  

If your home is subject to any winter storm damage, give the experts at SERVPRO of Campbell County a call.  We can help get your home back to “Like it never even happened.”