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Always Open

10/3/2019 (Permalink)

Your family has just spent a nice long week on vacation, and after a 12 hour drive home you walk in to find the main level of your house flooded.  This is not what you thought you would come home to. So now the panic of what to do and how to fix it starts to set in. Where do you start?  

You call SERVPRO of Campbell County.  We understand that there is never a good time to deal with a disaster.  We know that in these types of situations you need help NOW, and that it may not be during normal business hours.  We answer our phones 24 hours a day, 365 days a year. Water can start to cause damage to flooring, walls, furniture, and personal belongings within minutes, so a quick response is crucial.  A faster response time can help reduce the costs of cleaning and restoration. 

Call SERVPRO of Campbell County anytime at (859) 572-4920 and let our specially trained technicians make your home “Like it never even happened.”

Storm Cleanup

10/3/2019 (Permalink)

When a major storm comes through town it can leave a path of destruction behind it.  Strong storms can cause structural and water damage to your home or place of business, and it can be devastating.  If a storm has left your home with a damaged roof or a flooded basement here are some things you can do until the professionals arrive:

  1.  Take pictures of the damaged areas and belongings.  These are proof of the damages that need to be repaired and the items that need to be replaced.  
  2. Check to make sure drains are not clogged and that the sump pump is working.
  3. Remove what water you can.  If it is safe to be in your home or place of business then removing whatever excess water you can will help reduce damage.
  4. Call SERVPRO of Campbell County at (859) 572-4920.  Our technicians can evaluate the damage done to your property and create a plan for the clean up and restoration process.  They are trained using the most up to date processes and equipment to help prevent further damage or mold growth, and will work to get you back in your property as quickly as possible.  

Don’t let water damage close your doors

9/8/2019 (Permalink)

At your place of business the last thing you want is for water to get in and cause damage to your building.  But if water damage does strike your business, there are many different types of equipment that can be used to help in the drying out process.

  • Air Movers and/or Axial Fan.  These two types of equipment produce more air movement than a normal household fan, which helps increase the rate of evaporation and helps dry the structure as quickly as possible.
  • Dehumidifiers.  A professional grade dehumidifier can pull much more moisture from the air than a normal household dehumidifier.  Dehumidifiers can also help pull moisture from hard to reach places and from water retained by building materials. 
  • Air Scrubber.  If your water damage is caused by water that has been contaminated then your SERVPRO technician might decide to use an Air Scrubber.  These machines trap airborne particles giving you cleaner air to breathe.  

When water damage strikes your business or home it can be overwhelming.  You have to worry about removing the water, drying everything out, and then putting everything back together again.  SERVPRO of Campbell County is here to help make the mitigation pocess much easier and stress free. Give us a call at (859) 572-4920.

SERVPRO of Campbell County can help your business

8/15/2019 (Permalink)

At your place of business, a water or fire damage emergency is never a good thing.  They can happen at the most inconvenient time and can cause a loss of revenue and productivity if not cleaned and restored in a timely manner.  As a trusted leader in fire and water damage restoration, SERVPRO of Campbell County professionals are well equipped to handle:

  • Fire and Smoke Restoration
  • Odor Control
  • Upholstery & Fabric Cleaning
  • Water Damage Restoration

SERVPRO of Campbell County provides 24 hour emergency services and will respond immediately to your call.  Our technicians have the training and experience to handle your cleaning and restoration needs. We are locally owned and operated, faster to any-sized disaster, and have advanced restoration and cleaning equipment to get the job done.  SERVPRO of Campbell County is your go to Restoration Company to get your commercial property back up and running.

Staying safe when lightning strikes

8/8/2019 (Permalink)

Summer is all about sunny days, warm weather, and enjoying the outdoors, as long as the weather stays nice.  But we know that the weather here in Northern Kentucky can go from sunny and beautiful one minute to dark and stormy the next.  Summer storms can come in fast and furious and they usually contain a lot of lightning and thunder.  

According to the National Weather Service, lightning strikes the United States about 25 million times a year.  This can cause a serious risk for you and your loved ones, as well as your home. So what can you do to help keep everyone and your home safe during a summer storm?

  • Use the 30-30 rule.  If you see lightning start counting to 30.  If you hear thunder before you reach 30, then go inside and postpone any outdoor activity for 30 minutes.
  • Find a safe enclosed shelter.  If a shelter is not available then avoid open fields, or being on top of a hill.  
  • Stay away from tall trees or other tall objects.

Once you are indoors away from the storm you still have to be aware.  Lightning can travel through plumbing, electrical systems, and through metal bars or wires in concrete walls and floors, so try to stay in an interior room during a storm.  If lightning strikes your home, get everyone out of the house and call 911. The fire department will come and assess your home and make sure that it is safe for you and your family.  

Stay Safe on the Fourth of July

7/3/2019 (Permalink)

It’s hard to believe, but it’s the Fourth of July!  This holiday is the perfect time for friends and family to get together for pool parties, backyard bbq’s, and of course fireworks.  Fireworks can be lots of fun and are very pretty to look at, but they can also be dangerous if not handled properly. Here are some tips to help keep everyone safe:

  • Never allow young children to handle fireworks.  
  • Older children should handle fireworks while under adult supervision
  • Anyone using fireworks should wear protective eyewear
  • Never light fireworks indoors
  • When lighting fireworks keep them away from other people, homes, buildings, and any flammable materials
  • Never point or throw fireworks at other people
  • Only light 1 firework at a time.  Once you light the firework move away quickly to maintain your safety.
  • Never carry fireworks in your pocket, or shoot them off from glass or metal containers
  • Never try to re-light or pick up fireworks that didn’t ignite
  • Keep a bucket of water or garden hose handy in case of a fire.  Once the fireworks have completed burning, soak them in water before throwing them in the trash to help prevent a fire.
  • Never use illegal fireworks

Whether you are hosting Fourth of July Festivities, or sitting back and letting the professionals do the work, SERVPRO of Campbell County wishes you and your family a happy and safe Independence Day.  

Keeping your Family Safe during a Fire

5/14/2019 (Permalink)

Two Minutes.  Could you get your family to safety in just 2 minutes? If a fire were to break out in your home that may be all the time you have to get everyone out, so being prepared is critical.  During a fire, an early warning from a working smoke detector and a well practiced evacuation plan can help save the lives of your loved ones. Learn what else you can do to get everyone to safety.

  • Install smoke alarms on every level of your home including the basement, and both inside and outside of very sleeping area.
  • Test the smoke alarms monthly.  If they are not working then change the batteries.
  • Replace the entire smoke alarm unit very 8-10 years, or according to the manufacturer’s instructions.

In the event of a fire, every second counts, so it is important to make sure that you and your family are prepared.  

  • Teach children what smoke alarms sound like and what to do when they hear one.
  • Make sure that everyone knows two ways to escape from every room in the home, in case the primary way is blocked.
  • Establish a family meeting place outside of the home.
  • Establish a family communication plan and who they should call if they can’t find each other.
  • Make sure everyone knows how to call 9-1-1
  • Teach children to not be afraid of the firemen or to hide from them.
  • Make sure everyone knows how to STOP, DROP, and ROLL if their clothes are on fire.
  • Practice feeling your way out of the house with your eyes closed or in the dark.  Fires produce a black smoke making everything dark very quickly.

Nothing is more important than your family’s safety.  Having a plan and being prepared is your best defense against a home fire.  Your home and your material items can be replaced, but your family cannot. Practicing your family emergency plan on a regular basis can help everyone be prepared and can help save lives.

How Landscaping can Prevent Flooding

4/2/2019 (Permalink)

As homeowners we understand the importance and added value of landscaping.  Curb appeal is the first impression people get of our homes, and springtime is the most popular time to spruce up our landscaping.  While landscaping can make your house look pretty, if it’s not done properly it can also cause flooding to your home. Here are some tips on what you can do to your landscaping to help prevent flooding.

  1. Grade your yard in the proper direction.  You don’t want to direct water to drain towards your home, or to have standing water around the base of your home.  Install a dry creek bed in your landscaping or yard to help direct water away from your home.
  2. Leave a gap between mulching and the siding on your home.  Mulch is porous and can absorb moisture.  If you create a gap between the mulch and the siding of your home you can prevent the formation of mold and rotting.  
  3. Direct your downspouts.  Your downspouts should be directing water away from your home.  If the downspout is too short or directing water towards a low spot in your yard it can cause pooling around your foundation which can lead to flooding.  

The next time it rains, take a walk around your home and make sure that the water is draining properly and that you don’t have water pooling anywhere around your foundation.  If you are still experiencing flooding then give SERVPRO of Campbell County a call. We will quickly get our experts out to your home, and help get it back to its original condition.  

Happy Customers with SERVPRO of Campbell County

3/21/2019 (Permalink)

Excellent Service!

SERVPRO OF Campbell County understands the importance of satisfied and happy customers, and we strive everyday to make sure that our quality of work is up to the highest standards.  We are always pleased to get positive feedback from our customers. Here are some recent quotes from real customers that were satisfied with our services:

“ These guys were great. Super friendly and just did a killer job. They were honest about the costs and honest about what was needed to be done and what I didn’t need to do. Saved me a ton of time and stress by me not having to do it myself. Would definitely recommend.”  

“ No need to look anywhere else, the most knowledgeable and helpful staff I have ever dealt with.  From the beginning estimate to the finished Job the whole process was smooth as can be and they handled everything. A+++”

“ The owner was timely and friendly.  He did his test quickly and wasn’t afraid to explain what he was testing and why he was testing it.  I would recommend to anyone.”

If you have experienced water, fire, or mold damage give SERVPRO of Campbell County a call at (859) 572-4920.  We are here to help care for you and for your home or business, and to help make the restoration process a little less stressful.

Exterior Mold Growth

3/4/2019 (Permalink)

Have you noticed green moldy growth spreading across your roof, patio, or even the side of your house?  While we mostly think of mold growing in a dark, damp basement, it can also grow outside of your home. Once mold settles in it can grow on nearly anything and can spread very quickly, so prevention is the key.  

Moisture and excessive humidity create the perfect environment for mold growth.  Whether you have brick, stucco, or even low-maintenance vinyl check for water spots, especially near gutter downspouts.  Moisture pooling can be caused by clogged gutters and drains so be sure to check them regularly and make sure they are clean. Clogged gutters can cause water to run down the side of your home increasing moisture and the chance for mold growth.  

Dark areas are also ideal for mold growth. Trimming your trees and shrubs on a regular basis can help prevent shady areas around your home.  Also keeping your trees and landscaping from touching your home will also help eliminate any dark spots and reduce mold growth.  

If you find mold growing around your home, identifying and cutting off the moisture supply is the best way to stop it from spreading.  For any serious mold issues, SERVPRO of Campbell County is always available to help. Call us anytime.