Recent Posts

Preparing Your Business for Winter Weather

12/10/2018 (Permalink)

Winter is quickly setting up residence here in the tri-state area, and with that comes many different weather threats to your business. Pounding rainfall, snow storms, burst pipes caused from freezing temperatures, or power outages are all things that can lead to business shutdown or possible property damage. Now is a great time to make a plan to ensure the safety of your business and your customers.

  • Check your commercial property for downed tree limbs and branches. Heavy rain, wind, ice, and snow can lead to falling tree limbs and branches, which could cause damage to your property or could possibly cause personal injury.
  • Inspect your property regularly, especially the parking lot and walkways. Make sure they are draining properly to avoid any flooding.
  • To prevent any slippery or hazardous areas inspect all handrails, stairwells, and entryways. Place mats or non-slip surfaces and post caution signs where water could be present.
  • Inspect your roof, water pipes, and gutters to make sure they are in proper order and clean of any obstructions. Gutter downspouts should be directed away from your building. Obstructions in gutters can lead to roof damage and interior water problems.
  • Ask SERVPRO Campbell County to complete an Emergency READY Profile for your business. This is a no-cost assessment to your facility and provides you with a plan to get back in business fast following a disaster.

Call SERVPRO of Campbell County (859) 572-4920 to help keep your business up and running when winter weather strikes.

We are the Pros at Flooded Basement Clean Up and Restoration

11/28/2018 (Permalink)

When you think of a basement flooding, the first thing that comes to mind of why this could happen is probably heavy rain. But basements can flood at any time.  Basements are prone to flooding because they are the lowest level of a building and are built partly or entirely below ground level. There are a number of reasons why your basement could flood and weather doesn’t always play a major role.  Here some other things to also be aware of:

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • Sump pump failure
  • Overflowing gutters

Have Questions about Basement Flooding?

Call SERVPRO of Campbell County  (859) 572-4920

Unexpected water in your basement can damage your flooring, walls, and furniture, and can lead pretty quickly to mold if not treated properly.  A flooded basement can put your health, safety, and home’s integrity at risk. Give SERVPRO of Campbell County a call and let our trained professionals handle the situation safely.  

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (859)572-4920

Using Space Heaters Safely

11/27/2018 (Permalink)

Even though the calendar still says its fall, mother nature is disagreeing!  Snow is covering the ground and temperatures are the coldest we have seen in a couple of months.  It’s a great time to stay home and cozy up with a warm blanket or to switch on a portable heater to get the house nice and toasty.  Space heaters are a great way to get a room warm quickly but they can be a fire hazard if not used properly.

According to Consumer Reports, about 25,000 house fires and 300 deaths occur each year due to space heaters.  Most of these accidents happen because the space heaters are placed too close to curtains, upholstered furniture, or bedding.  Here are some safety tips to help keep you and your house safe if you are using a space heater.

  1. Make sure the space heater you buy has a safety certification label from an independent testing organization such as the UL label from  Underwriters Laboratories.
  2. Check for a Shut Off Feature.  When the heater overheats there should be a sensor that automatically shuts it off.
  3. Keep the heater away from water.  Most space heaters don’t come with a GFCI plug which prevents electrical shock.
  4. Never use an extension cord to plug in a space heater.  Most space heaters are equipped with a 6 ft long cord.

Tips on how to use a Space Heater safely:

  1. Space Heaters are intended to be placed on the floor so find a hard, flat, nonflammable surface
  2. Never put a space heater in a child’s room.  It is safe to keep a 3 ft area around the space heater free from kids and pets.
  3. Also keep space heaters 3 ft away from materials such as bedding, curtains, and upholstered furniture.
  4. Never use a space heater in a workshop or garage near gas cans, paint, or matches
  5. Turn the heater off when you go to bed or leave the room


Make sure your home is installed with working fire alarms and be sure to check them often.  SERVPRO of Campbell County is locally owned and operated so we are ready and able to respond quickly to any fire damage emergency. If you find yourself in any fire damage situation, give us a call! (859) 572-4920

SERVPRO of Campbell County Proudly Supports First Responders

11/20/2018 (Permalink)

We are thrilled to participate in honoring America’s First Responders for their service and sacrifice with the new SERVPRO First Responder Bowl. This college football bowl game will be played on December 26, 2018 at the historic Cotton Bowl Stadium in Dallas, Texas. Kickoff is scheduled for 12:30pm and will be televised by ESPN. The purpose of this bowl game is to celebrate our friends, family, and fellow citizens who serve as first responders protecting and keeping peace in our communities. By working together, thousands of free tickets are provided to first responders and their families so that they can attend the game. The goal for this year is to distribute over 10,000 complimentary tickets. Along with the corporate sponsors, there is an opportunity to Sponsor a Responder to help provide these tickets. For just $15, a ticket can be purchased to sponsor a first responder to attend the 2018 SERVPRO First Responder Bowl with their family free of charge. CLICK HERE for tickets and information about Sponsoring a Responder.

Preventing Fires during the Holidays

11/19/2018 (Permalink)

It’s hard to believe that the holidays are already here! With Thanksgiving this week, many of us will be spending time with family, eating lots of delicious foods, and carrying on many yearly traditions. One of those traditions might include getting your house and yard ready for the Christmas season. While the decorations are beautiful and festive, they can be dangerous and can increase the risk of fire in your home if they are not done properly.

According to the National Fire Protection Association, between 2011-2015 U.S. fire departments responded to an average of 200 home fires that started with Christmas trees per year. These fires caused an estimated $14.8 million in direct property damage annually, along with causing 6 deaths and 16 injuries. U.S. fire departments also responded to over 800 home structure fires annually that began with decorations that excluded Christmas trees. So when you are getting out all those decorations this year here are some tips from the NFPA to help keep you, your family, and your home safe. 

  • Choose decorations that are flame resistant or flame retardant.
  • Connect no more than 3 strands of mini-light sets and a maximum of 50 bulbs for screw-in bulbs.
  • Use lights that have the label of an independent testing laboratory. Check the packaging; some lights are only for indoor use.
  • Do not block exits with trees or decorations.
  • Get rid of your tree right after Christmas – or when it’s dry – look for community recycling programs for disposal of your tree.
  • Replace any string of lights with worn or broken cords or loose bulb connections.
  • Use clips, not nails, to hang lights so the cords do not get damaged.
  • Bring outdoor electrical lights inside after the holidays to prevent hazards and make them last longer.
  • Keep candles at least 12-inches from ANYTHING that burns.
  • Make sure your tree is at least 3-feet away from heat sources like fireplaces, radiators, space heaters, candles, and heat vents.
  • When choosing a real tree, make sure the needles are fresh and green and do not fall off when touched. Before placing it in the stand, cut 2” from the base of the tree.
  • Water real trees daily. To find out why, check out this video comparing the flammability of a dry Christmas tree versus one that is watered daily.
  • Make sure if you have an artificial tree, it’s labeled, certified, or identified by the manufacturer as fire-retardant.
  • Always turn off Christmas tree lights before leaving home or going to bed.

SERVPRO of Campbell County STORM TIPS

8/14/2018 (Permalink)

Storm Damage SERVPRO of Campbell County  STORM TIPS Picture taken while working a storm event in Maysville Kentucky

When storm water falls from snow or rain, it seeps into the ground.  But if the ground is frozen or already saturated, flooding problems can occur.  Storms can create fast flood waters, but slow-moving flood waters should not be underestimated for their impact on lives or properties.  Hereare some tips if you live in areas that frequently have major weather issues.

• Furnaces, water heaters and electrical panels should be elevated.• Have an emergency kit and make an evacuation plan with your family.• Pay attention to all flood warnings from radio and television.• If you have time prior to evacuation, turn off utilities at the main switches and disconnect all electrical appliances.• Bring in outdoor furniture and move indoor furniture to a higher level.• Avoid contact with any flood waters.  It could contain sewage or other undesirable material.  

If you experience water damage from storms or floods, don’t hesitate to call the experts at SERVPRO of Campbell County.  Our professionals will restore your damage to the condition of “like it never happened”.  SERVPRO of Campbell County can be reached at 859-572-4920.

SERVPRO of Campbell County Introduces a Commercial Emergency Ready Plan

8/4/2018 (Permalink)

Why SERVPRO SERVPRO of Campbell County Introduces a Commercial Emergency Ready Plan You can contact us directly 859-572-4920 to schedule your free assessment

The key to any successful business is its ability to always be able to make its products or services available to its consumers.  Consider the fact that nearly 50% of businesses do not reopen after a natural disaster and you now understand what can keep a business owner awake at night.

SERVPRO of Campbell County has the answer to this problem – an Emergency Ready Plan or ERP.  This extensive plan provides the following key components:

• No cost assessment of your facility• A concise Profile Document of your critical information needed in an emergency (electrician, plumber, utility companies, etc. names and phone numbers)• A guide to get back into your building following a disaster• Identifies the line of command for work authorizations• Provides facility details such as shut off valve locations and priority contact information• User friendly phone ap is then developed complete with photos of the above information to be shared with business management

When mother nature strikes your business, being prepared with a SERVPRO ofCampbell County Emergency Ready Plan will be your best solution to overcoming any disaster.   

Local Franchise National Brand

8/2/2018 (Permalink)

Everyone has seen the Green trucks around your neighborhood,  you've seen the tv commercials, and you may even know someone who works with your local SERVPRO of Campbell County franchise.  But did you know that SERVPRO has a Nationwide network that is always one call away.  Always ready for any size disaster big or small we are ready to come to you aid.  Whether your home is affected by a busted pipe or your the owner of a commercial property that has been affected by a major storm let the Trusted team at SERVPRO of Campbell County help put back the pieces of you life and get you back to home or work.  Only the Professionals at SERVPRO can truly make it "Like it never even happened."

Can SERVPRO Help Me?

8/2/2018 (Permalink)

Have you heard of SERVPRO's Service Response Guidelines?

Within ONE hour from notice of loss, a SERVPRO Franchise Professional will contact you to arrange for service. 

Within FOUR hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services. 

Within EIGHT business hours of on-site arrival, a verbal briefing of the scope will be communicated to you by a SERVPRO Franchise Professional. 

What can SERVPRO Franchise Professionals do for you?

  • Fire smoke and Soot Cleanup and Restoration
  • Water Removal and Dehumidification
  • Crime Scene, Biohazard and Vandalism Cleanup
  • Mold Mitigation and Remediation
  • Contents Claim Inventory Service
  • Air Duct and HVAC Cleaning
  • Carpet and Hard Floor Cleaning and Car
  • Stain Removal, Stain Resistance Applications
  • Odor Identification and Deodorization
  • Upholstery and Drapes: Wet or Dry Cleaning Methods

Why SERVPRO of Campbell County

8/1/2018 (Permalink)

Why SERVPRO  Why SERVPRO of Campbell County Answering the call in Fort Thomas KY

Whatever caused your need for choosing a restoration company- flood, fire, storm or water damage, the professionals at SERVPRO of Campbell County are prepared to help you recover from your loss. SERVPRO of Campbell County is a quick response company that will contact you within an hour of notice and be on site within four hours to start mitigation services. Our trained professionals will provide remediation expertise and stay in contact with the home or business owner to insure that smooth communication exists throughout the clean up process.
We always provide free estimates and will answer any question that you may have regarding our services. SERVPRO of Campbell County is a 24/7 provider. We pride ourselves in responding to your needs regardless of the time of day. SERVPRO is a brand you know and trust! Since 1967, SERVPRO has been providing quality restoration services throughout the United States and North America. SERVPRO of Campbell County is proud to among the 1700 SERVPRO franchises that comprise this awesome network making no job to big for us to handle. SERVPRO of Campbell County remains committed to helping each home or business owner regain control of their life and make your loss “Like it never even happened.”