What our Customers say...
Water Damage Testimonials
We were very happy with the service and care we received from SERVPRO. They were very efficient and professional throughout the process. I would highly recommend them!
I cannot say enough great things about this company. Jeff and Daniel, the technicians on my water restoration project, and Jason (the owner) were the absolute best.....highly professional, knowledgeable, committed, courteous and extremely customer-oriented.
About 15 minutes after my call to SERVPRO that morning, I received a call back from Jeff, the SERVPRO technician heading up the job of dealing with the water damage. My insurer had dispatched an adjuster on that Saturday morning of the event, and Jeff was at my house in less than 30 minutes time of my calling SERVPRO along with his colleague Daniel. In fact, they met the adjusted as he was leaving they were that fast to respond. They immediately started on dealing with the considerable amount of water in my basement and first floor laundry room. Probably within 60 or 90 minutes of their arrival, they had extracted approximately 20 gallons of water from the carpet, and had the carpet lifted and had blowers, heaters and dehumidifiers going and were heading on to another restoration job. I was amazed at how fast those fellows were. But the thing that really impressed me about SERVPRO and these fellows the most was their commitment to keeping restoration sensible.....no carpet or drywall had to be replaced......quite impressive indeed that they were solely concerned with addressing the water problem and not trying expand the job scope at all beyond what was absolutely necessary to address the water damage that had occurred, and it certainly kept my cost considerably down as a result.
Hopefully I will never have another occurrence like this where restoration services are required, but if I ever do, it will definitely be SERVPRO of Campbell County that I call. I would certainly recommend them to anyone in need of restoration services of any type.
The owner was timely and friendly. He did his test quickly and wasn't afraid to explain what he was testing and why he was testing it. I would recommend to anyone.
Thank you, and Jeff, again for the amazing work you did getting my basement back to normal this week. You both helped my panic subside very quickly and I am so pleased with how the entire process went.
These guys are GREAT! I wouldnt hesitate to use them again if I need them and will recommend them to anyone! The owner and his father came out to our house late on a Monday night after a washing machine mishap. They explained everything to us, were personable and were genuinely concerned about salvaging our new flooring that had been installed 2 days earlier. They stayed until 11:30 that night to make sure everything was in order and that we didn't have any issues or need any help. A true CLASS ACT and so refreshing to know there are people like these guys out there who want to help and not just take advantage of an unfortunate situation as a homeowner
Really appreciate the fine work Jason and his crew did on the clean-up and repair of my kitchen. The extra special attention they gave to drying my hardwood floor made for a quality repair.
SERVPRO Campbell County are Lifesavers! Jason and Jeff are amazing! Customer service can't be beat. They took a very hard time for our home and our family and made it better quickly. We will call them for everything. Highly recommend them! Can't say enough great things about these guys.
Jeff thanks again for a job well done. You guys were so quick to help us at our time of need. We could not have asked for better service thanks again.
I just wanted to Thank SERVPRO of Campbell County for the prompt response to our water leak. They were very courteous and professional. Highly recommended!
Thank you for your quick response time! You came in and made a terrible situation better with your kindness and honesty. Cross our fingers we never have water damage again, but if we do we will definitely call.
SERVPRO was quick to respond to my pipe leak. I manage the condo association and I'm putting SERVPRO on our vendor list. I would definitely use this organization in the future.
Extremely professional please extend my compliments to Jason and Jeff. I will recommend you to my friends.
SERVPRO of Campbell County did a fantastic job saving my wood floors after my utility sink overflow. Thank you Jason and SERVPRO!!!
It was a pleasure doing business with Jason and Jeff! They were prompt, efficient, courteous and pleasant through the entire process.