Recent Posts


9/15/2017 (Permalink)

Water Damage SEWAGE AND FLOOD WATER BACKUP Sewage backup from a drain in the laundry room in Maysville Kentucky

As we have now entered the fall hurricane season, inclement weather from these storms can affect all of us. As always, there are numerous precautions that should be taken if you experience sewage or flood water backup. Here are a few recommendations from your local SERVPRO-Campbell County:
• DO NOT enter a flooded area until the gas and electric have been turned off.
• DO NOT allow children to enter the flooded or backed up area.
• DO NOT touch the fuse box or any plugged in cords.
• DO NOT attempt to light a match until the gas has been turned off.
When your home or property has suffered a damaging sewage/flood water back up it’s always recommended that you call in the trained professionals of SERVPRO-Campbell County. The SERVPRO-Campbell County team will analyze your situation, react to your individual issue and begin the cleaning process.
Flood water/sewage back up can carry bacteria which if contacted with the skin, eyes or mouth can cause a variety of illnesses. Clothing, carpeting, furniture, toys and bedding should be discarded unless they can be properly cleaned and disinfected. Contaminated drywall should be removed and destroyed prior to beginning the drying process.
Food stores are also an area of concern. All contaminated bottled or boxed foods should be discarded. Foods stored in a refrigerator will only keep for 4-6 hours after power is lost and will need to be thrown out. Freezer foods will keep for up to two days after power is lost and can be saved if moved to another freezer.
When your property suffers a flood/sewage back up loss your trained team at SERVPRO-Campbell County will take rapid steps to deal with every issue that affects your property. Our advanced methods of clean-up will have you back in operation "Like it never even happened."

Tips to avoid a sewage backup

8/2/2017 (Permalink)

Water Damage  Tips to avoid a sewage backup This picture was taken at one of our customers houses in Newport Kentucky

We are your 24/7 365 restoration specialist when a sewage backup happens to you call us directly at (859) 572-4920. Here are some helpful hints to avoid this happening to you. 

Never pour grease down the drain.
Grease looks like a liquid when you’re done cooking, but that’s because it’s still hot, hot, hot! As soon as grease hits your cold pipes, it cools down and becomes a solid, sticking to the pipes’ insides and trapping food residue.
Don’t flush those solids!
This includes disposable diapers, hygiene products, or any other items that do not dissolve in water. Aim for the trash can, not the toilet!
Avoid throwing wet wipes into the toilet.
Even if the label says “flushable.” They can still become stuck in your pipes, especially if there are other things already trapped down there.
Beware long hair!
Hair is a major cause of pipe blockage, so instead of watching your hair go down (or not go down) the drain in the shower, take some action! Pick up any hair gathered around your drain and throw it out into the trash.
Never throw paper towels down the toilet.
Paper towels are built for absorption and durability, so they don’t break down easily when flushed; this often ends up causing issues in your sewer line.
Keep an eye on large trees growing near your sewer lines.
Trees are known for growing roots deep into the ground and causing movements or breaks in your pipes. So, it’s important to check nearby sewer lines and have them moved or repaired before the roots take over.

Ready to sell your house?

8/2/2017 (Permalink)

Cleaning  Ready to sell your house? With the high inventory of homes these days homebuyers can be choosy you can reach the professionals at SERVPRO of Campbell County at (859) 572-4920

First impressions have always had the greatest impact on homeowners and those looking to purchase a home. If you are beginning the process of selling a home there are many steps that can be taken to make your property stand out. None is more important than having clean carpets, polished hardwood floors and a fresh smelling home.
SERVPRO of Campbell County offers a wide variety of expert services geared toward achieving your goal of presenting your home for resale. We offer carpet cleaning utilizing state of the art equipment geared to remove those trapped soil deposits found deep in your carpet’s pile and backings. We have perfected a variety of cleaning and polishing products that will enhance the look of your carpets and hardwood floors. We have the expertise to evaluate and recommend the right cleaning method needed to remove tough stains.
Bathrooms can be prime areas for mold and mildew. SERVPRO of Campbell County is your trusted expert on mold mitigation and mildew removal. We will safely remove the mold contaminants while protecting your health.
Odors can be problematic to a prospective buyer and your SERVPRO of Campbell County experts can help rectify these odors by determining which methods will be needed to neutralize these orders. One specific odor which is very prevalent is nicotine odor. A common misconception is that simply painting a room will remove the odor, but in fact the odor becomes trapped by the paint! Let your SERVPRO of Campbell County expert deodorize your property leaving it with the fresh smell that is sure to enhance your resale.
A clean fresh smelling house sells faster than one that has not been properly prepared for resale. Let your SERVPRO of Campbell County professionals help you get the maximum sale price for your property.


7/31/2017 (Permalink)

Water Damage FROZEN WATER IS FOR ICESKATING NOT BASEMENT PIPES Taking steps to avoid potential frozen pipes

Every winter homeowners in climates that experience freezing weather face the challenge of frozen pipes in their homes. When water freezes it expands and puts an enormous amount of pressure on your pipes. This pressure can shatter a pipe and when the ice does melt inside the broken pipe, extensive water damage will result.

You should make sure that as winter approaches you take steps to avoid the potential for frozen pipes by doing the following:

1. Turn off all irrigation/ sprinkler systems
2. Caulk around any pipe openings in your foundation
3. Turn off all water to outdoor faucets
4. Disconnect all garden hoses
5. Use pipe insulation to wrap pipes in areas that are not heated

If you should experience a frozen pipe leak contact your water restoration experts at SERVPRO-Campbell County. We provide the rapid response needed to protect your valuables and home. Our service is available 24 hours a day and our rapid response is critical to insure that immediate steps are taken to restore your home as though this disaster never happened!

When squirrels call your home their home?

7/28/2017 (Permalink)

Biohazard When squirrels call your home their home? The unpleasant sound of little feet

Squirrels are fascinating creatures that belong in their normal outdoor habitat. When they invade your home through small holes or cracks in your vents, roof or windows they can become quite a biohazard.
Among the many hazards that can be encountered include chewed electrical wires, fecal matter throughout an attic and even an occasional dead animal. Each of these issues can cause a variety of problems from potential fire hazards (the result of chewed wiring) to potential sources of pathogens and illness from the fecal matter or decaying animal bodies.
If you have such a problem don’t touch these areas yourself. The waste left behind by these animals can encourage the growth of mold and attract other bugs. If left unattended this waste contains a pheromone scent that will attract more squirrels to the area. Don’t wait to clean it up-Trust the clean up experts at SERVPRO- Campbell County to make your clean up look "Like it never even happened."

We will be here when you need us

7/28/2017 (Permalink)

General We will be here when you need us SERVPRO of Campbell County are here to assist you 24/7, 365

No one ever wants to use our services, but if we are helping you it means you have had something out of the ordinary happen in your life, those are not fun. But, SERVPRO of Campbell County is here to help you make it “Like it never even happened.” A recent customer had this to say, “SERVPRO Campbell County are life savers! Jason and Jeff are amazing! Customer Service can't be beat. They took a very hard time for our home and our family and made it better quickly. We will call them for every thing. Highly recommend them! Can't say enough great things about these guys.” We know that you wish you did not need our services, but we hope that we can make this process as easy and painless for you as possible. SERVPRO of Campbell County are here to assist you 24/7, 365 at (859)572-4920.

Unexpected water damage?

7/28/2017 (Permalink)

Water Damage  Unexpected water damage? Flooded basement at customers house in Cincinnati Ohio

You can always start by calling SERVPRO of Campbell County at (859) 572-4920. But if you find water in your basement it can damage walls and floors, destroy carpeting, ruin furniture, and lead—pretty quickly—to mold. Perhaps the most upsetting of all: As these spaces are so often used for storage, a wet basement can ruin irreplaceable items like photo albums, antiques, and family heirlooms.

When you experience a flooded basement for the first time, it's imperative to determine if the water problems are going to recur or if it was a one-time event.

Can you safely leave your property downstairs once you've got the mess cleaned up? Or does everything need to come upstairs immediately? What's certain is that if water in your basement is a consistent problem, it's time to start making decisions.

Determining where the water is coming from is the first and most essential step in solving this problem.

What happened?
Beyond observable flooding around your home and in your neighborhood, there are four common sources of water entering basements:

  • Surface water running down foundation walls
    Groundwater in water-saturated soils being pushed into the basement by hydrostatic pressure
    Storm sewer water from the municipal storm sewer system backing up into the home's existing perimeter foundation drain and leaking into the basement
    Sanitary sewer water from a clog in your home's sewer line, the municipal sewer line, or the combined municipal storm/sanitary sewer system backing up into the home's drain system, causing sewer water to come up through sink drains and floor drains on lower levels
    Each source has its own specifics and requires its own course of action. The  professionals at SERVPRO can help you with these decisions  and  once again make it "Like it never even happened."

We are your cleanup team 24/7 365

7/28/2017 (Permalink)

General  We are your cleanup team 24/7 365 This picture was taken while helping cleanup after hurricane Matthew

SERVPRO of Campbell County  responds when disaster strikes no matter what time or day it is. Severe weather can happen anytime, in any part of the country. Severe weather can include hazardous conditions produced by thunderstorms, including damaging winds, tornadoes, large hail, flooding and flash flooding, But are you aware we can help you create a plan before the unexpected happens to make sure you are prepared. SERVPRO of Campbell County can come out and provide your business with a great tool called the Emergency Ready Profile. Our team can compile the information needed to get you back to business quickly after disaster strikes. Storms can develop so rapidly that little, if any, advance warning is possible. So while  other businesses are scrambling trying to get service you will have all the information to put you at the front of the list. You can call us directly for a consultation at (859)-572-4920

It's hot and dry outside, but water damage to still happen inside

7/10/2017 (Permalink)

Water Damage  It's hot and dry outside, but water damage to still happen inside This water damage intruded into the kitchen and down to the basement in Fairfield Ohio

We are working today at a home that had the waterline to the refrigerator bust while they were gone. A flooded kitchen and basement isn't a fun surprise to come home to, glad we were able to get there and help. 

Water damages can originate by many different sources such as a broken dishwasher hose, a washing machine overflow, a dishwasher leakage, broken/leaking pipes, and clogged toilets. According to the Environmental Protection Agency, 13.7% of all water used in the home today can be attributed to plumbing leaks.[3] On average that is approximately 10,000 gallons of water per year wasted by leaks for each US home. A tiny, 1/8-inch crack in a pipe can release up to 250 gallons of water a day.[4] According to Claims Magazine in August 2000, broken water pipes ranked second to hurricanes in terms of both the number of homes damaged and the amount of claims. Experts suggest that homeowners inspect and replace worn pipe fittings and hose connections to all household appliances that use water at least once a year. This includes washing machines, dishwashers, kitchen sinks and bathroom lavatories, refrigerator ice makers, water softeners and humidifiers. 

Could Mold be Lurking in your House?

6/28/2017 (Permalink)

Mold Remediation  Could Mold be Lurking in your House? Picture of mold remediation in Fort Thomas Kentucky

Mold could be lurking in your home. While not always easy to find, here are common signs to help you identify the problem:
- Musty, pungent odor. Often, an odor can be the only indicator.
- Past floods create mold growth out of view, behind walls or under floors.
- Persistent allergic reactions that seem to lessen when not at home.

Your health can be a telling sign if there is mold in the home. Symptoms of a mold allergy include a consistently runny nose, watery eyes, sneezing, dizziness, headaches and even memory loss. On their own, these symptoms could just be a sign of an oncoming cold, but if you are only symptomatic within your home, mold could be the culprit. Some varieties of mold are toxic and can cause more serious symptoms, which is why it is so important to immediately remove mold from your home.

Whether there is excess moisture on your windows or condensation dripping from your pipes, it is likely there is a great deal of moisture in your home. As a result, your home is becoming an ideal breeding ground for mold, and it indicates that mold might already be present in your home. 

Water Problems
If your home has ever had moisture problems, whether a toilet overflowed or a sewer backed up, it is at risk for mold. The best places to look for mold are areas where water remained for a long time. If your home has ever flooded, mold could grow underneath the flooring and behind walls. If you suspect mold, search for discolored walls, ceilings and floors; the discoloration indicates colonies of mold are growing behind it. Keep an eye out for bubbles and cracks in your paint and wallpaper, and look for warped and bulging walls. These also indicate that moisture has penetrated the surface and they could be housing mold.